RAHAYU, F. MENGELOLA CUSTOMER VOICE UNTUK MENINGKATKAN POSITIVE WORD OF MOUTH DAN MARKETING RESEARCH COOPERATION. Jurnal Manajemen, [S. l.], v. 19, n. 2, p. 152–169, 2015. DOI: 10.24912/jm.v19i2.125. Disponível em: http://www.ecojoin.org/index.php/EJM/article/view/125. Acesso em: 28 apr. 2024.